Services
1
Apskaitau team understands the uniqueness of every customer’s business, that is why we take it into consideration and every new client is carefully educated about the customer-oriented, wide possibilities that Apskaitau has.
2
Apskaitau engineers customise the program to the customer needs of productivity, traceability and quality requirements.
3
Identifying a solution to automate accounting processes and implement clear organization structure in the most effective way is our priority.
4
We offer educational programs for the employees. To make use of the every bit of software efficient and easy.
Training
- Apskaitau features an easy-to-use and quickly updating interface, eliminating the need for extensive training on complicated software programs.
- The system includes a drag-and-drop planning board, high-clarity visual drawings, setup sheets, and tooling data – all accessible in one place, regardless of computer operating system or mobile device.
- Staff can access and view collected data files on-site whenever needed.
- As a 100% online, real-time system, Apskaitau eliminates the need for paper documents, streamlining productivity and reducing time-consuming processes and clutter.
- Apskaitau offers powerful yet user-friendly tools to manage planning work orders, estimating, generating shop travellers, and more.
- The system's goal is to meet customer expectations by identifying needs during the pre-training phase.
- The Apskaitau team evaluates your requirements by analyzing the gap between your current qualification level and your targets to recommend the best solution.
Continuous Maintenance
- Apskaitau system is regularly updated online to incorporate the latest business innovation strategies.
- Being an Apskaitau customer offers access to continuous updates, allowing the use of innovative ideas and features from next-generation business management systems without additional costs.
- Apskaitau provides maintenance contracts with options to safeguard specific or general knowledge, depending on customer preferences.
- These maintenance contracts include periodic preventive maintenance and a hotline setup with on-call support.
- All traceability related to these contracts is managed and accessible through Apskaitau’s software helpdesk, which is specifically developed for the business.
Hotline
- The Apskaitau support team offers professional assistance to resolve any questions or issues quickly.
- A guaranteed short response time ensures your concerns are promptly addressed by connecting you directly with an Apskaitau specialist.
- The goal is to provide expert knowledge you can fully rely on, offering solutions in collaboration with you when necessary.
- If required, solutions can be implemented, including extra programming as needed.
- The support team also offers application training, sends standard documentation, and provides information about Apskaitau.
- Customers have 24/7 web access to submit requests, which are immediately forwarded to the responsible employee for action.
- A process is triggered upon request submission, ensuring prompt action and the initiation of documentation.
- Communication is handled via SmartOn and other systems, with options for automatic email updates on status changes.
- While automatic updates are available, personal phone calls are often the most efficient communication method.
- Defined workflows, processes, and clear responsibilities ensure quick response times, high availability, and reliable handling of issues.
